DELIVERY SURCHARGE - APRIL 2026

Why is a delivery surcharge added to my order?
Due to the current volatility in fuel prices, charges from our courier and delivery companies are increasing. The costs of delivering your order are going up. 

Rather than increasing the cost of delivery, we have decided a small surcharge is a fair and flexible way for us to manage the charges so we can keep your deliveries running as competitively and smoothly as possible.

Will there always be a surcharge added in the future?
Our plan is that the surcharge remains in place only whilst we are experiencing increases and volatility in fuel pricing from our delivery providers. We are hopeful that these increases are only a temporary measure and therefore, we anticipate that our surcharge will be a temporary measure too.

Will the surcharge always be the same amount?
No. The surcharge may go up or down in line with prices imposed by the courier and delivery companies.

How can I reduce my costs?
For mainland UK address, our free delivery thresholds remain amongst the lowest for specialist cake decorating suppliers. You qualify for free delivery based on total order spend. If you're a regular cake maker, decorator or sugarcrafter, consider placing a bigger order to meet the threshold rather than multiple small orders that incur delivery charges each time.

Don't forget, at Craft Company you can also earn loyalty points that you can redeem against your next order when you register for an account. Please click here for more details.


What is the free delivery threshold? 
Orders over £40 qualify for free standard delivery to mainland UK addresses.

Please click here to view more delivery information, including shipping to non-mainland UK addresses.